Official Documents

Mynew1b Privacy Policy – Personal Data Protection for Malaysian Users

Your privacy is mynew1b's priority. This policy clearly outlines how we collect, use, store, and protect your personal information every time you use our online casino platform.

Updated: 1 January 2026

Quick Summary: mynew1b does not sell your personal data to any third party for marketing purposes. Your information is used solely to operate your account, process payments, and enhance your experience on our platform.

1Introduction

Mynew1b ("we", "platform", or "mynew1b.net") is committed to protecting the privacy of our users. This Privacy Policy is designed to ensure you fully understand how your personal data is handled when you register, log in, and use mynew1b services.

This policy applies to all users accessing the mynew1b platform via web browser or mobile app, covering all activities including account registration, deposits via Touch 'n Go eWallet or DuitNow, and participation in slots, Live Casino, blackjack, Sports Betting, and lottery.

By using the mynew1b platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy should be read together with Terms & Conditions mynew1b.

mynew1b operates under Malaysian law and complies with the Personal Data Protection Act 2010 (PDPA 2010) in force in Malaysia. Your rights as a Malaysian user are fully protected under this Act.

2Information We Collect

Mynew1b collects various types of information depending on how you interact with the platform. Below are the categories of information we collect:

Data Category Example Information Collection Method
Identity Data Full name, IC number (MyKad), date of birth, gender Registration form, KYC process
Contact Data Email address, phone number, full address Account registration, profile updates
Financial Data Bank account number, bank name, MYR transaction records Deposit and withdrawal process
Technical Data IP address, device type, browser, operating system Automatically during platform use
Gaming Data Betting records, game history, account balance Automatically during gameplay activity
Communication Data Live chat transcripts, support emails, feedback Interactions with the support team

We do not collect sensitive information such as biometric data, medical records, or religious beliefs. Data collected is the minimum required to provide mynew1b services safely and effectively.

3How We Use Your Data

Every piece of information collected by mynew1b is used for legitimate and transparent purposes. We do not use your data for any undisclosed purpose without first obtaining your additional consent.

  • Account Management: Creating, verifying, and managing your mynew1b account, including the KYC process and identity verification.
  • Payment Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and handles winnings withdrawals in Malaysian Ringgit (MYR).
  • Service Operations: Providing access to all games including slots, Live Casino, blackjack, table games, Malaysia Super League Sports Betting, and lottery.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Communications: Sends important notifications regarding your account, transactions, changes to terms, and security updates.
  • Marketing (with consent): Sending promotional offers and bonus information only if you have opted in to receive marketing communications.
  • Platform Improvement: Analyses usage patterns to improve mynew1b's performance, interface, and overall user experience.
  • Legal Compliance: Compliant with Malaysian legal requirements, including the PDPA 2010 and relevant financial regulations.

4Sharing of Information with Third Parties

Mynew1b does not sell, rent, or trade your personal information to any third party for marketing purposes. Data is only shared in limited, necessary circumstances, as follows:

  • Payment Providers: Transaction information that must be shared with payment processors such as the FPX system, e-wallet gateways, and relevant Malaysian banks to complete deposits and withdrawals.
  • Game Providers: Minimum technical data required by registered game software providers to enable smooth game functionality.
  • Regulatory Authorities: When required by Malaysian law, court order, or a legitimate law enforcement authority.
  • Technical Services: Cloud and security infrastructure providers bound by strict confidentiality agreements and prohibited from using your data for any other purpose.

All third parties working with mynew1b are bound by strict data protection agreements. They are only permitted to process your data in accordance with mynew1b's instructions and may not use it for any other purpose.

5Data Security

Mynew1b invests heavily in security infrastructure to ensure your personal data is protected against unauthorised access, loss, misuse, or disclosure.

  • 256-bit SSL Encryption: All communications between your device and mynew1b's servers are encrypted using the latest TLS/SSL protocols.
  • Two-Factor Authentication (2FA): Available on all accounts as an additional layer of security during login.
  • 24/7 Monitoring: A round-the-clock threat detection system that monitors and responds to suspicious activity.
  • Encrypted Data Storage: Sensitive data such as banking information and IC numbers are stored in encrypted format within a secure database.
  • Internal Access Controls: Only authorised mynew1b staff with a legitimate need are permitted to access user data.
  • Regular Security Audits: The mynew1b system undergoes regular penetration testing and security audits conducted by independent third parties.

While we take all reasonable steps to protect your data, no online system can be guaranteed 100% secure. We encourage you to also take precautions, such as using a strong password and never sharing your login details with anyone.

6Cookies & Tracking Technologies

Mynew1b uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our platform.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how you use the platform – pages visited, time spent, errors encountered – to help us improve performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and login details for a more convenient experience.
  • Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for the purpose of improving the mynew1b platform.

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or your experience on the mynew1b platform.

mynew1b does not use third-party cookies for external advertising purposes. All data collected via cookies is used solely for improving the mynew1b platform.

7Data Retention & Deletion

Mynew1b retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, your data will be retained for a set period for legal compliance and financial audit purposes.

  • Active Account Data: Retained for the duration that your mynew1b account remains active.
  • Data After Account Closure: Financial transaction records and game history are retained for a minimum of 7 years for Malaysian legal compliance purposes.
  • Communication Data: Live chat transcripts and support emails are retained for 2 years after the last interaction.
  • Technical Data: Access logs and IP data are retained for 90 days for security and fraud detection purposes.

Once the retention period ends, your data will be securely deleted or anonymised so that it can no longer be linked to any individual.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a mynew1b user have the following rights regarding your personal data:

1
Right of Access

You may request a copy of the personal data we hold about you at any time.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete personal data held in your account.

3
Right to Withdraw Consent

You may withdraw your consent to data processing at any time, including opting out of marketing emails.

4
Right to Restriction of Processing

In certain circumstances, you may request that we restrict how we process your personal data.

5
Data Portability Right

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

6
Right to Lodge a Complaint

You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.

To exercise any of the rights above, contact the mynew1b privacy team via email support@mynew1b.net. We will process your request within 14 business days.

9Children's Privacy

Mynew1b is an adult entertainment platform intended solely for individuals aged 18 and above. We do not knowingly collect any personal information from minors.

  • If we detect or are notified that a user is under 18 years of age, their account will be closed immediately and all associated data will be deleted.
  • Parents or guardians who discover that their minor child has registered a mynew1b account are requested to contact us immediately via email support@mynew1b.net.
  • Mynew1b encourages parents to use parental control software to prevent children from accessing online gambling platforms.

10Changes to This Privacy Policy

Mynew1b reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via in-platform notifications or an email to your registered address.

  • The "Updated" date at the top of this page will reflect the date of the most recent changes.
  • Your continued use of the mynew1b platform after any changes are published constitutes your acceptance of the updated Privacy Policy.
  • It is your responsibility to review this page periodically to stay informed of how we manage your data.

11Contact Us

If you have any questions, requests, or concerns regarding mynew1b's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Privacy Email: support@mynew1b.net
  • Live Chat: Available 24/7 directly within the mynew1b platform
  • Frequently Asked Questions: Visit FAQ page for an immediate response

For issues related to Terms & Conditions or Responsible Gaming, please visit the relevant page for more information.

Your Data, Our Protection

Every aspect of the mynew1b platform is built with the privacy and security of Malaysian users as the top priority.

Advanced Encryption

All data transmitted through the mynew1b platform is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

No Data Sales

Mynew1b has never sold and will never sell your personal data to advertisers or any third party. Your information belongs to you — we use it only to enhance your experience.

Malaysia PDPA Compliance

The mynew1b privacy policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a Malaysian user are fully protected under local law.

Secure Local Payments

All transactions via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are processed through a secure, certified payment gateway. Your financial data is never stored in plain text in our systems.

Full User Control

You have full control over your data. Update your profile information, manage communication preferences, or request account deletion – all easily done via account settings or our support team.

Regular Security Audits

Mynew1b's security infrastructure undergoes independent audits on a regular basis to identify and address any vulnerabilities, ensuring your data is always protected to the latest industry standards.

Your Privacy Protected, Your Game Uninterrupted

Register a mynew1b account today with full confidence that your personal data is protected to the highest standards. Deposit from as little as RM10 via Touch 'n Go or DuitNow and start playing securely.

By registering, you agree to Terms & Conditions and mynew1b's Privacy Policy. Players must be 18 years of age or older.

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